Sales Order Management

The sales module is used to manage the preparing and issuing of Sales Orders and the related master data.

Activity → Opportunity → Offer → Sales Order → Invoice Order → Invoice

To keep customers satisfied, you must meet many requirements. An immediate and accurate response to inquiries, such as questions about the delivery time or the price, is a key factor to customer satisfaction. Also, efficiently handling special customer requests is important to ensure further orders. Typical examples of those requests include:

• Partial shipments or shipments to different addresses
• Receiving the orders before they are invoiced
• Combined invoicing for several shipment orders

You must also ensure that you can register sales information easily in the ERP system.

Functionality

The following functionality in ERP.net supports efficient sales transaction handling:

• Credit Limit
• Partial order shipment
• Separation between shipping and invoicing
• Combined invoicing
• Alternate Ship to party: this helps managing sales orders for customers who have several shipping addresses
• Delivery terms: arrangements between the seller and the buyer about when and how the goods will arrive
• Payment plan: an individual plan where the customer makes several payments over time
• End customer